Resilience, adaptation, innovation and collaboration are all qualities that we have needed to embrace more than ever thanks to COVID and the resulting economic crisis.
Our industry is adapting and implementing new processes, procedures, innovations and technologies faster than we ever have before.
Building relationships via zoom or facetime with our buyers and sellers, implementing virtual tours of properties and online auctions are just a few. Each and every one of us has levelled up from the agent who hasn’t felt comfortable on camera right through to auctioneers having to adapt their style of online auctions.
COVID has forced our levels of service to change and moving forward we may find many of these skills we have learnt become the new norm. For example, with time being an important commodity, the demand from consumers to view property virtually will likely remain. The benefit of them b